Privacy policy

Crowd Cast, Ltd. (hereinafter referred to as "Crowd Cast") respects the privacy of customers who use our apps and services (hereinafter referred to as "users"), and personal information of users (according to the definition below).

Definition of personal information

Personal information is information about an individual user that can be identified by the name, address, telephone number, email address, school name, and other descriptions that make up the information. In addition, even if the information cannot be identified by itself, it can be easily collated with other information, and as a result, personal information includes all information that can identify the individual user.

Purpose of use of personal information

The purpose of using personal information is as follows. It will not be used beyond this scope.

• Create and maintain an account for using various apps and services
• Sending information such as information about our company and our services
• Responses to opinions and inquiries regarding our company and our services
• Sending surveys, etc.
• Processing and confirmation according to user instructions
• Processing and confirmation when hiring personnel

Types of personal information to collect

The types of personal information we collect when using our company and our services are as follows.

• Account registration and shared information for using various apps and services
• Information required when using support
• Information asked from surveys, etc.
• Information required when hiring personnel
• Domain name and IP address of the site visitor, etc.
• Date and time when visiting the site, etc.

Voluntary provision of personal information

If you do not enter the items required for the implementation of this service, you may not be able to receive the said service.

Provision of personal information to third parties

As a general rule, Crowd Cast does not provide personal information to third parties without the consent of the user. We will provide it only with the consent of the user after specifying the destination and the content of the information to be provided. However, in the following cases, personal information may be provided without the consent of the user to the extent that it does not violate relevant laws and regulations.

1. When the user determines that it will be disadvantageous to a third party
2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the user himself / herself.
3. When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, obtaining the consent of the user himself / herself will hinder the performance of the affairs.
4. When a court, public prosecutor's office, police, bar association, consumer center, or an organization with similar authority requests disclosure of personal information.
5. When the user explicitly requests disclosure or provision to a third party.
6. When disclosure or provision is permitted by law.
7. When entrusting part or all of personal information handling business to the extent necessary to achieve the purpose of use.
8. When personal information is provided due to the succession of business due to a merger or other reasons, and it is handled within the scope of the purpose of use before the succession.

Disclaimer regarding provision to a third party

In the following cases, Crowd Cast does not take any responsibility for the acquisition of personal information by a third party.

1. When the person is unexpectedly identified by the information such as the user's own comment.
2. When personal information is provided and used by users on external sites linked from this service.
3. When information other than the user can identify the individual user (ID, password, etc.)

Outsourcing of personal information processing

Crowd Cast may outsource part or all of the personal information handling business. In addition, Crowd Cast is responsible for the handling of personal information at the contractor.

Use of statistically processed data

Crowd Cast may create statistical data that is processed so that it cannot identify an individual based on the personal information provided. For statistical data that cannot be personally identified, Crowd Cast may use it without any restrictions.

Change of personal information, etc.

As a general rule, only the user himself / herself can request the disclosure, correction, deletion, suspension of use, and suspension of provision of registered personal information to a third party. Please contact us. However, if there is a risk of harming the life, body, property or other rights / interests of the user or a third party, or if there is a risk of significantly hindering the proper implementation of the business of this service, it violates other laws and regulations. In such cases, we may not respond to disclosure.

In addition, when it costs a large amount of money to suspend the use of the personal information or stop providing it to a third party (hereinafter referred to as "suspension of use, etc."), or when it is difficult to suspend the use of the personal information, when we take alternative measures necessary to protect the rights and interests of users, we may not respond to suspension of use.

Accuracy of personal information

Crowd Cast will endeavor to accurately process the personal information you provide. However, the user is responsible for the accuracy and up-to-dateness of the personal information provided.

Restriction on collection of sensitive personal information

As a general rule, Crowd Cast does not collect personal information including the following contents. However, this does not apply if the user provides it by himself / herself.

1. Matters concerning ideas, beliefs and religions
2. Race, ethnicity, family origin, registered domicile (excluding information about the prefecture where you are located), physical / mental disorders, criminal history, and other matters that cause social discrimination
3. Matters concerning the right to organize workers, collective bargaining and other acts of collective action
4. Participation in collective demonstrations, exercise of right to petition, and other matters concerning the exercise of political rights

About management of personal information

Crowd Cast strives to implement appropriate security measures to prevent the loss, misuse, and alteration of personal information under its control. Personal information is stored in a safe environment that is inaccessible to general users.

About identity verification

Crowd Cast uses personally identifiable information (name, address, telephone number, date of birth, email address, membership number, password, etc.) when responding to requests for disclosure, correction, deletion, or suspension of use of personal information. Make sure you are who you say you are. However, Crowd Cast is not responsible if anyone other than you obtains and uses personally identifiable information.

Acquisition and use of attribute information / action history that does not identify individuals

Crowd Cast uses cookies to protect user privacy, improve convenience, serve ads, and collect statistical data. In addition, Crowd Cast uses technologies such as cookies and JavaScript to provide attribute information such as age, gender, occupation, and area of ​​residence among the information provided at the time of membership registration (individuals can also be combined, limited to those that cannot be specified) and the user's behavior history (accessed URL, content, reference order, etc.) on the site may be acquired. However, cookies and behavior history do not contain any personal information.

Privacy policy changes

Crowd Cast may change its privacy policy at any time, except as required by law.

Personal information manager

Crowd Cast, Ltd.

Representative Director Takashi Hoshikawa.